Description

POSITION SUMMARY:  

The Administrator job entails the highest level oversight and management of the assigned level of care. This includes but not limited to annual budget, meeting financial goals, implementing and executing meaningful programing in the assigned level and supporting business growth and development.

This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization’s strategic plan and the goals.

The Active Living & Resident Services Administrator reports direct to the Chief Operating Officer.

ESSENTIAL FUNCTIONS:

• Complete annual projects thoroughly and timely including but not limited to budget, goals and objectives, staff evaluations.  
• Implement and execute programming supporting the Mission of OCW.
• Assure departments in your level of care have the tools, support and guidance they need to make OCW and staff successful.
• Provide meaningful programming to the residents and residents families at OCW.
• Continually review, manage and/or negotiate contracts for vendors to assure OCW and our residents are receiving the highest quality service or product and the supports the financial interest of OCW.
• Assure accurate and thorough billing is ongoing in each of your departments by internal audits and reviews.
• Provide education and growth opportunities equally for all staff.
• Must maintain the highest level of confidentiality at all times.
• The ability to maintain business/professional boundaries with all staff, management and outside vendors.
• Maintains compliance with company policy.
• Responds to all verbal and written communication within 24 hours of receipt.
• Attends and participates in Department meetings.
• Assists with special projects as needed.
• Ensures the safety, health and welfare of staff and residents at all times.
• Provides encouragement, guidance and resources to staff and residents when needed.
• Acts as a positive role model and mentor for staff.
• Adheres to company policies and Corporate Compliance and Ethics Program Code of Conduct.
• Other duties as assigned from direct supervisor and/or department Director.
• Oversight of resident support, Wellness/Life Enrichment, Front desk; Health clinic, Transportation, while supporting and managing additional functions as organizational needs evolve.
• Manages CCM and resident transition in collaboration with Risk & Clinical Management consultants
• Works closely with COO and Sales team to ensure stable IL occupancy.
• Budget oversight and accountability of direct reports and their respective depts.

Requirements

MINIMUM QUALIFICATIONS:

• Must be 18 years old or older.
• AL/MC – RCFE certification and 3-5 years college is required (education and certification document copies will be required).
• AL/MC – experience with Dept. of Social Services Title 22 is required.
• IL – Current RCFE/CFRE certificate Degree is required (education document copies will be required).
• SNF – College degree and SNF Administrator successful Course Completion is required (education and certification document copies will be required).
• SNF – California administrator license required.
• Minimum of 3-5 years Director or Administrative level experience working with the elderly in your assigned level of care is required.
• 1st Aide certification is highly preferred.
• Must have the ability to successfully forecast budget needs and manage departments within budget to meet the financial goals and expectation of OCW.
• The ability to tactfully and respectfully communicate and treat all residents, families, vendors, business associates, staff, etc. with upmost dignity and respect at all times.
• Represent the Mission of OCW through daily interactions.
• Thorough documentation skills including grammatical, spelling and organization.
• If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible driver.  Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.
• The ability to read, write and communicate to residents, staff, families, vendors, and all business relationships in English language.
• Ability to pass a criminal background clearance check, drug screen, physical and TB test.
• Able to work in excess of 40 hours per week (upon Dept. Director approval) with the possibility of a varied schedule.
• Must have excellent organization and time management skills.
• Must be able to communicate with all levels of staff in an effective, neutral and professional manner.
• Ability to function as a member of the team in a multi-task environment.
• Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and changing business conditions.
• Proficient in the use of computers and associated software.